Job Description

Manager of US Student Programs

About the Role

We are seeking an innovative and driven leader to serve as a Manager of the US Higher Education Student Programs team. In this unique role, you will be responsible for overseeing and managing the Pearson Campus Ambassador (PCA) across all regions in US Higher Education. This position combines program oversight, strategic leadership, and cross-regional collaboration to deliver outstanding experiences for campus ambassadors, internal stakeholders, and the customers they serve.

This is not your typical brand ambassador management role. Our PCAs gain real-world experience by collaborating with our sales, product and marketing teams, participating in virtual and on campus projects, and creating engaging content for our global and local products to support our monetization efforts.

Key Responsibilities

• Strategic Leadership: Develop and execute a cohesive US strategy for the Campus Ambassador Program, ensuring alignment with Pearson's business and monetization goals.
• Program Oversight: Manage the ambassadors, ensuring high-quality delivery and alignment with local market needs.
• Team Development: Recruit, coach, and support ambassadors, fostering a diverse and inclusive community.
• Stakeholder Collaboration: Partner with Marketing, Sales, Product Development, and Customer Success teams to ensure effective program integration and impact.
• Performance Management: Set and track KPIs to measure success, drive program improvements, and communicate impact to leadership.
• Innovative Engagement: Introduce creative strategies to enhance the PCA experiences, leveraging feedback and data insights.
• Customer Insights: Collect and consolidate feedback from ambassadors and faculty to inform product and service enhancements.
• National leadership - must be able to work across all time zones in the US.

Qualifications

• Bachelor’s degree or equivalent
• Experience in program management, marketing, sales, or customer success, preferably in the education sector.
• Proven ability to manage and scale programs across multiple business segments.
• Experience leading and developing high-performing teams, particularly in virtual settings.
• Strong leadership qualities, including adaptability, cultural awareness, and change management.
• Excellent communication skills, capable of engaging stakeholders at all levels.
• Digitally savvy, with proficiency in Microsoft Office, Salesforce, ServiceNow, Fusion, Canva, and modern social media platforms.
• Experience with Pearson’s digital solutions is a plus.
• Passion for education, teaching, and learning.

What’s In it for You?

This role offers the opportunity to:

• Influence and expand upon our Student Programs group that make a meaningful impact on students and educators.
• Develop and implement innovative strategies to grow Pearson’s brand and reach.
• Join a collaborative and inclusive culture that values your ideas and contributions.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $70,000 - $75,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Applications will be accepted through December 8, 2025. This window may be extended depending on business needs.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Program Management

Job Family: GO\TO\MARKET

Organization: Higher Education

Schedule: FULL\_TIME

Workplace Type: Remote

Req ID: 21775

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