Job Description

IT Technician (Cabling & Camera)

Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!

Summary:

As an IT Technician specializing in Cabling and Camera Systems, you will play a vital role in installing, servicing, and maintaining low-voltage systems that support our organization’s network and security infrastructure. This includes structured cabling (Cat5e, Cat6, fiber, coaxial), CCTV and IP camera systems, and related components. The ideal candidate will have hands-on experience with low-voltage installations, strong troubleshooting skills, and a commitment to maintaining safety, quality, and customer satisfaction.

Responsibilities:

Installation & Configuration:

• Install, terminate, test, and label structured cabling systems, including Cat5e, Cat6, fiber optic, and coaxial cables.
• Install and configure IP and analog camera systems, including NVR/DVR units and related network equipment.
• Set up cable pathways, racks, and support structures following industry best practices and safety standards.

Troubleshooting & Maintenance:

• Diagnose and resolve issues related to cabling, cameras, and connectivity.
• Perform routine maintenance, testing, and inspections to ensure system reliability.
• Collaborate with the IT team to ensure camera and cabling systems integrate smoothly with existing networks.

Site Assessment & Documentation:

• Conduct on-site assessments and interpret blueprints, floor plans, and technical diagrams.
• Maintain detailed documentation of installations, configurations, and system layouts.
• Ensure all work is properly labeled, organized, and compliant with company and regulatory standards.

Customer Service & Project Coordination:

• Communicate effectively with internal teams, clients, and stakeholders to provide status updates and technical guidance.
• Assist in planning, scheduling, and coordinating project timelines.
• Provide basic training to users on camera system operation and functionality.

Perform other duties as assigned by management.

Qualification:

• A High School Diploma or GED; an Associate degree in Information Technology, Computer Science, or a related field is preferred.
• Technical certification in low-voltage, networking, or a related field is preferred.
• Low-voltage or structured cabling certification (e.g., BICSI, ETA, or equivalent) is preferred.
• Proven experience installing and servicing structured cabling and camera systems, including network configuration for IP-based cameras.
• Knowledge of PoE, network switches, and remote access tools.
• Familiarity with TCP/IP networking, low-voltage safety standards, and installation tools/equipment.
• Strong analytical, troubleshooting, and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Bilingual proficiency in English/Mandarin is preferred.
• Authorized to work in the United States without sponsorship.
• Valid driver’s license with the ability to travel to project sites and work flexible hours as needed.

Physical Requirements:

• Ability to stand, walk, bend, and climb ladders or stairs for extended periods during installation or maintenance tasks.
• Must be able to lift and carry equipment or materials weighing up to 50 pounds.
• Frequent use of hands and tools to install, connect, or adjust cabling and devices.
• Occasional work in confined spaces, above ceilings, or outdoors in varying weather conditions.
• Prolonged periods of sitting at a desk and working on a computer for configuration and documentation tasks.

Working Conditions:

• Ability to work effectively in both office and field environments, handling various hardware, software, and installation tools.

Position Details:

• Employment Type: Full Time.
• Location: 2931 Faber St., Union City, CA 94587.

Benefits:

• Medical, Dental, Vision, and Life Insurance.
• 401 (k) Retirement Saving Plan with 4% Company Match.
• Long-Term Services Award.
• Employee Discount.
• Paid Time Off.

Compensation:

The pay range for this job starts at $25–$28 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Beware of Job Scams:

We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website:

Disclaimer:

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

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